After making certain improvements to our technical infrastructure, we found it necessary to temporarily disable the two-factor authentication system for a small portion of our users (less than 5%).
The two-factor authentication will be reinstated for all users on February 13th, 2023.
What's a two-factor authentication (2FA)?
Two-factor authentication (also called “two-step verification”) protects your account by requiring two different methods to access it:
- your username and password;
- a security code, normally sent by email or text.
Two-factor authentication is a security measure that significantly strengthens the safety of your AssessFirst account.
Even if a third party were to obtain your AssessFirst username and password, they wouldn't be able to access your account because they wouldn't have access to the security code sent by email or text.
What happens after February 13th, 2023?
When you log into your AssessFirst account, you'll be asked - in addition to your AssessFirst email address and password - to enter a security code.
Easy to use.
You have two options:
- to receive this code either via text message, using the mobile phone number you provided during your account creation;
- or via email, sent to the same email address you use to log in to AssessFirst.
Enhanced security.
Two-factor authentication is mandatory every 90 days or whenever you switch to a different device or system to connect (e.g. a new computer, tablet, or mobile device).
If you have any questions, please feel free to reach out to your Account Manager, Customer Success Manager, or our team at support@assessfirst.com.