Introduction to AssessFirst
Why are the test-completion notification emails not reaching the right recruiter's email?
This can happen if the recruiter connected to the ATS does not have an AssessFirst licence.
In this case, we link the candidate to the most senior recruiter in your company. The notification emails will therefore be sent to this recruiter’s email.
Check with your Account Manager to make sure that your AssessFirst licences are up to date!