If you see a message saying that your login credentials are incorrect after creating your account, there may have been an issue during the creation of your account.
Creating an AssessFirst account involves several steps:
- Receiving an invitation from a recruiter or manager.
- Providing your personal details, creating a password, and completing other required information.
- Activating your account by entering an activation code.
If you didn't complete the final step of your account activation, it won't be considered final and fully created.
If you attempt to log in using your email address and password, you will see a message indicating that your login details are not recognized.
If you try to request a password reset link, you won't receive it in your email inbox.
In this situation, we recommend contacting our Support team directly for assistance. Please reach out to us at support@assessfirst.com.