1. Helpdesk
  2. I answer the questionnaires
  3. After completing the questionnaires

Reset my password

If you have forgotten your password, you can reset it with the following steps :

 

1 - Go to the web address https://app.assessfirst.com

 

2 - Click on “Forgot your password?”.

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3 - Type in your email address.

 

4 - Click on the “Send email” button.

 

5 - Sign in to your email account, open the “Your password” email from AssessFirst, and follow the instructions within.

 

Trouble-shooting

 

If the message “The email you have entered does not exist” is displayed, it’s generally for one of the two following reasons:

 

  • There’s a spelling mistake in the email you’ve typed.

 

  • You’re trying to connect using an email that isn’t connected to an AssessFirst account. If you have another email address, try to connect with that instead.