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Why isn't my password reset link working?

To ensure the security of your account, password reset links have an expiration period. These links are valid for 10 minutes and can only be used once.

If you try to use a password reset link that has expired, you'll see a message indicating that the link has expired. In some cases, you'll have the option to request a new password reset link.

Each password reset link can only be used once, so make sure you haven't already used it before requesting a new one.

If you see no option to request a new link, try resetting your password.

If you've followed these instructions and are still unable to reset your password, please contact our Support team for further assistance at support@assessfirst.com.